Privacy Policy

Last updated: March 07, 2026

1. Information We Collect

EternalRelays collects information you provide to us directly:

  • Account Information: Your email address and display name.
  • Switch Information: Details you provide for your "switches," including check-in intervals, grace periods, and recipient information (such as email addresses or webhook URLs).
  • Payload Content: The content of the payloads you configure for delivery. This may include messages, API keys, or links to digital assets.
  • Check-in History: We log the time and IP address of your check-ins to monitor the status of your switches.

2. How We Use Your Information

We use the information we collect to:

  • Maintain, provide, and improve EternalRelays.
  • Monitor and determine if a switch has triggered based on your check-in activity.
  • Execute the payloads you have configured (e.g., sending an email or triggering a webhook).
  • Send you reminder emails or security alerts.

3. Data Sharing

EternalRelays does not sell your personal data to third parties. We only share your information in the following circumstances:

  • Payload Execution: When a switch is triggered, the content of your payload is delivered to the recipients you specified.
  • Service Providers: We use third-party services for email delivery, database hosting, and infrastructure. These providers only have access to information necessary to perform their functions.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement industry-standard security measures to protect your account and data. However, you are responsible for the security of your account and any API keys you use to check in. We recommend using strong passwords and enabling two-factor authentication where available.

5. Data Retention

We retain your data as long as your account is active. If you delete a switch or your account, that information is permanently removed from our active databases, although some information may remain in encrypted backup logs for a limited time.

6. Your Rights

Depending on your location, you may have rights under data protection laws, including the right to access, correct, or delete your personal data. Please contact us if you wish to exercise these rights.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@eternalrelays.io.